Help

Contact Details

0845 0700 720
Mon-Fri 7.45am-7pm; Sun 2pm-6pm
Calls to this line, and other Selftrade telephone numbers, may be recorded.


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Indices

Name Latest Var
FTSE 100 4,585.00 +0.12%
FTSE 250 6,778.07 +0.49%
DOW INDUSTRIAL 8,952.89 -0.91%
Hang Seng 24,311.69 +0.00%
Nikkei 225 9,080.84 +0.42%

FTSE 100 Best Performers

Name Latest Var
MAN GROUP 259.75 +6.24%
NEXT 1,155.00 +5.87%
FRIENDS PROV 84.60 +5.09%
AMLIN 374.50 +3.96%
3I GRP. 292.00 +3.36%

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Running your account

Managing your online account is easy. We've designed it to be straightforward to use and you'll find everything readily accessible from your summary page.

Check out the value of your holdings, see how investments are performing, view the company information sheet, with its links to latest news and analysts' opinions, buy and sell, pay-in, customise your page... it's all available with a click of your mouse.

Help is never far away

But we're never far away either – our friendly customer service team is available at the end of the phone, to answer any questions, from 7.45am to 7pm Monday to Friday and from 2pm to 6pm on Sundays.

Once you've opened your account we'll send you a handy guide to the day to day things you might want to do. Plus, use the Help facility online to find answers to your questions.

There are also handy online demonstrations to take you through our straightforward Dealing process and to show you how to use the online funding option to credit your account.

We're adding to our demonstrations all the time so do keep an eye open for what's available. And if you'd find it useful to have a particular process or action demonstrated, let us know; we can't promise to use your idea but we do promise to consider carefully every suggestion we receive.

Paying-in made easy

Transferring money into your account with us is quick and easy. Use your debit card to credit your account with up to £20,000 in any one transaction and the money's ready for you to use straightaway.

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Add existing investments

Holding some share certificates already? Add them to your account and you've an easy way to see all your investments together, plus the added advantage of up-date values too. It's free to add shares to your account – and once they're in your account it's easier for you to sell them too.

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Got an account elsewhere?

Want the convenience and simplicity of having all your investments together? Transfer to us and we'll help with the costs. We'll pay up to a total of £300 to cover the cost of moving your existing accounts to us.

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